Welcome to www.theteenstweens.com (“Website”, “We”, “Our”, or “Us”).
These Terms & Conditions (“Terms”) govern your access to and use of this Website and the related services operated by Teens & Tweens, a brand owned and managed by Teens & Tweens Personal Care, having its registered office at B-110, 3rd Floor, Amar Colony, Lajpat Nagar IV, New Delhi – 110024, India.
By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website immediately.
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Eligibility
This Website is intended for individuals aged 13 years and above.
If you are under 18, you may use the Website only under the supervision of a parent or legal guardian who accepts these Terms on your behalf.
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Product Information
We take great care to ensure all product details, prices, and images displayed on our Website are accurate. However, occasional errors or updates may occur.
We reserve the right to correct any inaccuracies or update information without prior notice.
Product packaging, colors, and fragrance may vary slightly from the images shown, depending on lighting, display, or production batches.
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Use of the Website
By using our Website, you agree not to:
Engage in any unlawful, harmful, or fraudulent activity.
Disrupt, hack, or interfere with the Website’s functionality or servers.
Copy, distribute, or reproduce any content without our written permission.
The content on this Website is meant for your personal and non-commercial use only.
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Intellectual Property
All content on this Website — including product names, text, graphics, logos, icons, and images — is the exclusive property of Teens & Tweens Personal Care and protected under applicable copyright, trademark, and intellectual property laws.
You may not use or reproduce any of our trademarks, names, or creative materials without express written consent.
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Orders and Payments
All prices are displayed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as stated at checkout.
Orders will be accepted only after successful payment through approved online payment methods listed on our Website.
We reserve the right to cancel any order if fraudulent activity or misuse is suspected.
Order confirmations and updates will be sent via email or WhatsApp to the contact details you provide.
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Shipping and Delivery
We currently deliver across India through trusted logistics partners.
Standard delivery timelines may vary depending on your location, typically within 3–7 business days.
Shipping charges (if applicable) will be displayed at checkout.
In the event of delays due to unforeseen circumstances, we will inform you promptly.
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Returns, Replacements & Refunds
We always want you to love your purchase!
If you receive a damaged, defective, or incorrect product, please reach out to us within 48 hours of delivery at:
📧 support@theteenstweens.com or 📞 +91-9716095160.
Returns are accepted only for unopened and unused products in original packaging.
Once approved, refunds will be processed to your original payment method within 7–10 working days after product inspection.
Please note that opened or used products cannot be returned for hygiene reasons.
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User Content and Reviews
By submitting product reviews, testimonials, or photos on our Website or social media handles, you grant Teens & Tweens a non-exclusive, royalty-free license to use, display, and share such content for promotional purposes.
Please refrain from posting content that is offensive, misleading, or violates the rights of others.
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Privacy
Your privacy is extremely important to us.
All personal information shared through our Website is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.
You can review it anytime at: www.theteenstweens.com/privacy-policy
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Third-Party Links
Our Website may include links to third-party websites for convenience.
We do not endorse or take responsibility for the content, privacy practices, or services offered on those sites. Accessing them is solely at your discretion.
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Limitation of Liability
To the maximum extent permitted by law:
Teens & Tweens shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use the Website or products.
In no case shall our total liability exceed the actual amount paid by you for the product in question.
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Indemnification
You agree to indemnify and hold harmless Teens & Tweens, its directors, employees, and affiliates from any losses, damages, or claims resulting from your violation of these Terms or misuse of our Website.
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Modifications
We may update these Terms at any time without prior notice. The revised Terms will be posted on this page with a new “Effective Date.”
Your continued use of the Website after such updates signifies your acceptance of the modified Terms.
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Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
All disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at New Delhi, India.
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Contact Us
If you have any questions, concerns, or feedback, please contact us at:
📧 support@theteenstweens.com
📞 +91-7210101090
🏠 Teens & Tweens Personal Care
B-110, 3rd Floor, Amar Colony, Lajpat Nagar IV, New Delhi – 110024, India