Privacy Policy

Privacy Policy for Teens & Tweens

We, Teens N Tweens D2C Pvt. Ltd., with our registered office at 3rd Floor B 110, Amar Colony, Lajpat Nagar 4, New Delhi – 110024, and headquartered at the same address, hereinafter referred to as Teens & Tweens, highly value your trust and respect your privacy. This Privacy Policy outlines how we gather, store, and utilize your data. We urge you to read this policy thoroughly. By accessing and using our website/application, you explicitly provide us consent to handle your personal information as described in this Privacy Policy. If you disagree with the terms of this policy, please refrain from accessing or using Teens & Tweens.

Kindly note that this privacy policy may undergo changes without prior notice. To stay informed about any updates, please review the policy periodically. This Privacy Policy applies consistently across Teens & Tweens applications, desktop website, and mobile WAP site.

*General*

We affirm that we will neither sell, share, nor lease your personal information to any third party. We will also refrain from using your email address/mobile number for unsolicited emails and SMS. Any communication from Teens & Tweens via email or SMS will solely pertain to the provision of agreed-upon services, products, and in accordance with this Privacy Policy.

Occasionally, we may share generalized statistical information about Teens & Tweens, including the number of visitors and the type of goods and services acquired.

We uphold the right to disclose your personal information to any third party that legally requests its release.

*Personal Information*

Personal Information refers to all data that can be linked to a specific individual or used to identify an individual. This includes details such as name, address, phone number, email ID, credit card number, cardholder name, and card expiration date on Teens & Tweens.

When you navigate through Teens & Tweens, we may gather information about your device (e.g., mobile/tablet details), the domain and host through which you access the internet, your Internet Protocol (IP) address, and data related to site usage.

*Use of Personal Information*

We employ personal information for the following purposes:

– Fulfilling services and products you have explicitly requested
– Resolving disputes and addressing concerns
– Ensuring safe services and detecting fraud
– Providing updates, offers, and tailored content
– Customizing your experience
– Enforcing our terms and conditions
– Conducting surveys for a better user experience

We may request you to participate in optional online surveys, which may include demographic information. This helps us personalize your Teens & Tweens experience and provide content of interest.

*Cookies*

Teens & Tweens employs cookies and tracking technology based on the features offered. Cookies do not gather personal data. If you have previously provided personally identifiable information, cookies may be linked to that information. Aggregate cookie and tracking data may be shared with third parties.

*Links to Other Sites*

Teens & Tweens may contain links to other websites that collect personally identifiable information. We hold no responsibility for the privacy practices or content of these linked websites.

*Security*

Teens & Tweens follows stringent security measures to protect your data. When you access or modify your account information, we utilize a secure server. Our security guidelines ensure unauthorized access prevention.

*Consent*

By utilizing Teens & Tweens and/or providing your information, you consent to data collection and use as described in this Privacy Policy, including sharing information as specified.

For every Cash on Delivery (COD) order, we are required to make an automated IVR or a manual verification call. You will receive this verification call even if your number is registered for the Do Not Disturb (DND) option.